SUPPORT
My Three Circles
Frequently Asked Questions
What are the Three Circles?
The Three Circles represent your core emotion systems based on Compassion Focused Therapy:
- Red Circle (Threat): Your protection and safety system
- Blue Circle (Drive): Your motivation and achievement system
- Green Circle (Soothing): Your grounding and calming system
All three of these are important! The aim is not to eliminate the red or blue circles - it's about finding more balance between them.
How do I use the daily check-ins?
- Open the app and tap 'Add new'
- Drag the circles to reflect the current state of your emotion systems. Larger means you feel more of that system right now.
- Add optional notes about your experience for later.
- Track your patterns over time in the My Progress section
Can I use this app without a therapist?
Yes! While My Three Circles is designed to complement work with clinical professionals (especially those trained in Compassion Focused Therapy), it can be used independently by anyone seeking greater emotional awareness.
Where are my guided meditations?
Find guided meditations in the "Grow" section of the app. These are specifically designed to help strengthen your soothing system.
Right now, you can access the first five tracks for free. The full library is available for premium users.
We plan to add more over time.
How do I get the most out of the app?
We recommend regular practice using the guided audio meditations. We've been doing compassion science research for many years, and find that people who consistently set aside a few minutes each day to do a short meditation report more balance between their three circles.
Is my data private and secure?
Yes. Your personal data and emotional check-ins are securely stored and encrypted. We never share your personal information with third parties.
Troubleshooting
App won't load or crashes
- Close the app completely and restart it
- Ensure you have the latest version from the App Store
- Restart your device
- Check that you have a stable internet connection
Can't hear meditation audio
- Check your device volume is turned up
- Ensure your phone isn't on silent mode
- Try using headphones to test audio
- Close other apps that might be using audio
My progress data seems wrong
- Ensure you have an internet connection for data sync
- Try closing the app completely and restarting it
Privacy and Terms
Still need help? Email us at support@threecircles.app with your question and we'll get back to you as soon as possible.
My Three Circles is not intended as a substitute for professional mental health treatment. If you're experiencing severe emotional distress, please consult with a qualified healthcare provider.